Tweet Moderation

Owned by Carrie Warner (Unlicensed)
Last updated: May 25, 2023 by Jonathan Schmale
3 min read

You can manage Tweet moderation in the Twitter module. To access the Twitter module in Flow, from the Home page, select Content > Twitter.

About Twitter Reader

Tweets are retrieved by an agent called Twitter Reader. This agent runs in the background and returns valid content based on your searches created in Flow.  See the topic Twitter Reader for details.

As Twitter Reader processes incoming Tweets, the content is validated against a list of inappropriate words and phrases to ensure the appropriateness of your content for broadcast. If a Tweet or post contains a matching word in the blacklist, the entire Tweet is discarded before it can reach Flow.  See the topic Black List module for details.

Automatically Approve Tweets

For any topic, you can choose to have Tweets automatically approved by selecting the Auto Approve Tweets option.

When filtering on a specific Twitter account that is trusted or under your control, such as when you are working with professional posters, businesses, politicians, reporters, or stations, automatically approving Tweets from those account makes sense. By default, this value is disabled.

Filtering on hashtags or tweets sent to accounts such as soliciting Tweets from fans or viewers can return unwanted or undesirable content; therefore, automatically approving Tweets containing those hashtags or from those accounts may be risky.

Whether you have topics set to approve Tweets automatically or not, you can always moderate Tweets manually using the Moderate Tweets tab.

Manually Moderate Tweets

You can always moderate Tweets manually using the Moderate Tweets tab regardless of whether you have topics set to approve automatically.
By default, the Moderate Tweets tab displays unapproved Tweet content on the left and approved Tweets on the right side of the screen. You can change the screen layout to suit your needs and workflows.

Each Tweet displays:

  • Twitter handle

  • Tweet content

  • How old the Tweet is

Approve Tweets

Tweet moderation is as simple as clicking the approval buttons to change a Tweet’s status from not approved to approved. Approved Tweets go into an approved queue and they can be added to playlists.

 Tweet is approved and is moved to an approved queue. Click to move the Tweet to the Unapproved Tweets list.

 Tweet is not approved and remains in the Unapproved Tweets list unless you remove it completely.
Click to approve the Tweet and move it to the Approved Tweets queue. 

New, incoming Tweets can push out Tweets in the Approved queue. Once the Max Tweets To Queue for the search is reached, older Tweets in the Approved queue are discarded as new Tweets come in. Tweets saved to a playlist are not affected by the Max Tweets to Queue setting.

 In addition to using the approval buttons, you can also:

  • Double-click on a Tweet to approve it.

  • Drag-and-drop Tweets to approve them or change them back to not approved.

  • Hold CTRL to select multiple Tweets.

  • Hold SHIFT to select concurrent Tweets. 

Customize Moderate Tweets Layout

You can change the layout of the Moderate Tweets tab columns to accommodate a playlist management workflow. You may want to save those Tweets to specific playlists for output later without leaving the Twitter module.

  • the left column displays Unapproved Tweets by default. You can configure that column to display Approved Tweets instead.  

  • The right column displays Approved Tweets by default. You can configure that column to display Tweets for a specific playlist instead. 

View Mode

Select Just Tweets from the view mode list to view as many tweets on screen at one time as possible. Selecting this option will cause the list to resize to the full height of your browser window.

Select Normal to use the default size tweet queue.