Troubleshooting Flow Install
- Jonathan Schmale
If there are errors when running a Flow install (new or upgrade version) there are logs written that may provide helpful information.
C:\ProgramData\Microsoft Corporation\Windows Installer - Unicode\logsSample Install Log Excerpt
2024-05-20 14:27:26.133 Info: OnBeforeInstall: Bannister Lake - Flow for Chameleon
2024-05-20 14:27:26.135 Info: Check database connection: localhost:3306 root
2024-05-20 14:27:26.298 Info: Database connection valid? True
2024-05-20 14:27:59.406 Info: Commit:
2024-05-20 14:27:59.406 Info: TargetSite is set to: /LM/W3SVC/1
2024-05-20 14:27:59.406 Info: Check binds and site Url Host Name:
2024-05-20 14:27:59.840 Info: Is Http Enabled: True
2024-05-20 14:27:59.841 Info: Is HTTPS Enabled: True
2024-05-20 14:27:59.841 Info: Site Url Host Name: localhost
2024-05-20 14:27:59.841 Info: Read config service file: servicesHttpBoth
2024-05-20 14:27:59.842 Info: Write config service file: in Configurations folder.
...
2024-05-20 14:28:01.647 Info: Check if the preference already exists for `Flow` `Theme`
2024-05-20 14:28:01.648 Info: Database update engine run finished.
2024-05-20 14:28:01.648 Info: Read the update report at: https://localhost/tickit/Uploads/InstallReport.htm500.19 Error
Alain was getting a server error at KLKN when Flow tried to start after successfully installing - 500.19 error
Module | DynamicCompressionModule |
|---|---|
Notification | SendResponse |
Handler | StaticFile |
Error Code | 0x8007007e |
Requested URL | |
Physical Path
| C:\inetpub\wwwroot\chameleon\Uploads\InstallReport.htm |
Logon Method | Anonymous |
Logon User | Anonymous |
Tried setting permissions on the intepub/wwwroot folder to {machinename}\IIS_IUSRS (Read, Execute)
that didn't solve the problem
Reviewed the IIS installed components - add Basic Authentication
that didn't solve the problem
Solution found here:
Service not accessible when "Enable 32-Bit Applications" set to true
HTTP Error 500.19 on Internet Information Services (IIS) webpages - Internet Information Services
I modified this file as described but that didn't resolve the problemC:\Windows\System32\inetsrv\Config\applicationHost.config
Finally ran this command and then it started working
C:\Windows\system32\inetsrv\appcmd.exe set config -section:system.webServer/httpCompression /-[name='xpress']The result was:
This finally resolved the problem!