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The reader needs to be pointed at the correct database and have the correct authentication (user Id and password) information to make the right connections. To do this use
File menu - Preferences.
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Import / Synch Ridings, Parties, Candidates
The menu item - File - Synchronize Database will connect to the election data server and pull in the riding, party and candidate data. Then it compares it to what is in the selected Elector Database and makes updates and adds missing records as appropriate.
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in the bottom status bar: (updates every 5 seconds approximately)
the number of reports in the Queue to be processed
the last report it processed and the time it processed it at
if the reader is up-to-date or not
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| Code Block |
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1/22/2025 9:54:55 Exception: ReadBuffer(): Unable to read data from the transport connection: The connection was closed.
1/22/2025 9:54:55 Info: ReadBuffer(): done
1/22/2025 9:55:54 Info: ReadBuffer not running. Restarting.
1/22/2025 9:55:55 Info: {"recordType":"begin","beginServerTime":"2025-01-22T09:55:55-0500","electionName":"2025 Federal General Election","beginOptions":{"heartbeat":false,"latestOnly":false,"startAt":3431}}
1/22/2025 9:56:55 Exception: ReadBuffer(): Unable to read data from the transport connection: The connection was closed.
1/22/2025 9:56:55 Info: ReadBuffer(): done
1/22/2025 9:57:55 Info: ReadBuffer not running. Restarting.
1/22/2025 9:57:55 Info: {"recordType":"begin","beginServerTime":"2025-01-22T09:57:55-0500","electionName":"2025 Federal General Election","beginOptions":{"heartbeat":false,"latestOnly":false,"startAt":3431}}
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1/22/2025 10:00:55 Exception: ReadBuffer(): Unable to read data from the transport connection: The connection was closed.
1/22/2025 10:00:55 Info: ReadBuffer(): done
1/22/2025 10:01:55 Info: ReadBuffer not running. Restarting.
1/22/2025 10:01:55 Info: ReadBuffer(): done
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Debug Logging
For greater details in the logs - turn on the Debug Logging option in the menu
Help
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- Diagnostics
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- Debug Logging
If there is a checkmark beside it then it is enabled.
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