When working with Twitter social media content, in some situationssuch as Twitter, filtering on hashtags or accounts can be risky. As Tweets are Twitter and Facebook content is retrieved via the Twitter Reader and Facebook Reader, Tweet that content is automatically validated against a list of inappropriate content words for broadcast. If a Tweet content contains a matching word or phrase from this in the blacklist, offending content is removed before it reaches Flow's Tweet or Facebook moderation interface. Administrators can search the existing list of blacklisted words, add , view, and delete, and search blacklisted content new words to the list, manage existing words, and control how words are searched in Flow. From the Home page, select Flow Configuration > Black List Control. | Expand |
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| title | Click here to see an example of the screen. |
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Search Filter Blacklisted Words ListFlow comes installed with an extensive blacklist list of blacklisted content by default. Before adding a new word to the list, consider searching to prevent duplication or to ensure that variations and/or pluralization are included in the blacklist. Enter a partial or full word or phrase in the search box and press the ENTER key. By default, the entire blacklist is searched for matching results. You can further limit your search to: - only new words added to the blacklist
- only words available in the blacklist by default
To limit your search, select Yes or No for the User Added? option prior to executing your search. To search the entire blacklist, select the blank option. Image Removed Add Blacklisted WordsClick Add New Word.
Image RemovedEnter the new blacklisted content and click Save Now.
Image Removedyou can search for word variations and/or pluralization, as well as each word's search type, to ensure that any variation on the word will be flagged and removed prior to output. | Info |
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You can combine more than one filter to narrow your results. |
| Filter Option | Details |
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| Words that contain one or more specific characters | Enter one or more character(s) in the Word filter. The list of blacklisted words returns only those words that include the characters you filter on. | | User-added words only | In the User Added filter, select Yes. The list of blacklisted words returns only those words that have been manually added to the list. | | Default blacklisted words only | In the User Added filter, select No. The list of blacklisted words returns only those available by default in Flow. | | Words by search type | In the Search filter, select Equals, Contains, or Regex. The list of blacklisted words returns only those words configured for that search type. See the section below, How Words Are Searched, for details. | | See the entire list of blacklisted words | Clear all filter options to display the full list of blacklisted words in Flow used by the readers. |
How Words Are SearchedThe Search option assigned to each blacklisted word controls how the word is searched for in Tweets and Facebook posts. There are three (3) ways a word will be searched: | Search Type | Details |
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| Equals | Searches for and removes matching whole blacklisted words. An Equals search works well when the word is made up of letters commonly found in legitimate words used in Tweets and Facebook content. | | Contains | Searches for and removes words that contain the blacklisted word. Use care when using a Contains search. You can inadvertently remove legitimate words from Tweets and Facebook content. A Contains search works well for longer words, unique words, and words that cannot easily be modified as a word variation or compound word. | | Regex | Stands for regular expression, which is a powerful, flexible pattern searching mechanism that goes far beyond equals and contains searches. |
Add Blacklisted Words- Click Add New Word.
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- Enter the new blacklisted Word, specify how the word will be searched in the readers, and click Save Now.
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Modify Blacklisted WordsYou can modify blacklisted words as well as modify the way they are searched by the readers. - Click Edit to modify a blacklisted word.
 Image Added - Modify the word or how it is searched and click Save Now.
Delete Blacklisted WordsDeleting blacklisted content from the list is a permanent action, though you can re-add blacklisted content later if needed. Use caution when considering deleting content from this list to ensure that all inappropriate content is identified and removed prior to moderation management in Flow. Click Delete to delete a blacklisted item. Click OK to confirm.  |