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Troubleshooting Your Flow Setup IssuesComputers want to work well for us, but sometimes they just don't get it done. Don't hit them with a mallet, give them a helping hand. The following issues have been reported from the field due to inconsistencies in installed components or operating systems. Resolutions are provided.
ISSUE #400 - Server Error in 'XXXXXXXX' Application. Unrecognized attribute 'targetFramework'This is caused when the Application Pool is trying to run a .NET 4.0 application on the .NET 2.0 CLR.
Steps for resolutionStep 1 - Open the Control Panel Step 2 - Open the Administrative Tools Step 3 - Launch the Internet Information Services (IIS) Manager
Step 4 - Click on the Application Pools node Step 5 - Find the DefaultAppPool Step 6 - Double click on this and set the .NET Framework to v4.0.xxxxx
Step 7 - Click OK and refresh your browser to see the page render properly
Step 4 - roll out the Web Sites tree until the system you are managing becomes visible. Right click and choose properties, then click on the ASP.Net tab. Select 4.0.xxxx and click OK. The IIS application will be restarted for you.
ISSUE #401 - Installation Incomplete. The installer was interrupted before BL Flow could be installed.This is caused on MS Server installations when the IIS 6 Metabase has not been added as part of the feature set.
Steps for resolutionStep 1 - Open the Administration Control Panel Step 2 - Launch the Programs and Features manager Step 3 - Click on Turn Windows Features On/Off Step 4 - Find the IIS Branch and expand it. Step 5 - Expand the Web Management Tools branch Step 6 - Expand the IIS 6 Management Compatibility branch Step 7 - Enable IIS Metabase and IIS 6 Configuration Compatibility Step 8 - Click OK to install Step 9 - Try the Flow installation again.
ISSUE #402 - Elector Player: "Can’t open connection to elections database. Unable to connect to any of the specified MySQL hosts."This is most often caused when the database port is not open on the database server. Steps for resolutionStep 1 - Open the Control Panel Step 2 - Open the Windows Firewall Step 3 - Use the Advanced Settings link Step 4 - Under Inbound rules, select New Rule Step 5 - Under what type of rule, select PORT Step 6 - Click NEXT and then under the next dialog enter 3306. This is the port that the database communicates with the server on Step 7 - Click NEXT and then under the next dialog click NEXT again. The default "Allow the Connection" should be highlighted. Step 8 - The defaults are fine for the next dialog as well, click the NEXT button Step 9 - give you rule a fun name!. Click FINISH Try connecting to the database server again with your player.
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