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The reader needs to be pointed at the correct database and have the correct authentication (user Id and password) information to make the right connections. To do this use
File menu - Preferences.

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Import / Synch Ridings, Parties, Candidates

The menu item - File - Synchronize Database will connect to the election data server and pull in the riding, party and candidate data. Then it compares it to what is in the selected Elector Database and makes updates and adds missing records as appropriate.

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