Troubleshooting Unknown Flow Errors

If your flow server is producing an error in your browser and none of the other troubleshooting articles has resolved it, access the web/data server directly by using Remote Desktop, TeamViewer, VNC or getting on to the server directly.

Open a browser on the server and access Flow by using Localhost instead of the IP of the server. For example, http://localhost/brando for the Brando system. The server interprets this as a local user trying to access more details and will return a view with more diagnostic information for the user.

Generic error page provided when using http://[IP]/[Product]

More detailed error page provided when using http://localhost/[Product]