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Facebook Reader is a utility that runs in the background on the TweetOut server. This utility reaches out to Facebook and returns valid content based on your topics and searches created in Flow.
 
The Facebook Reader utility requires you to sign in with a valid Facebook user account because Facebook does not allow anonymous access to posts. Any client application requesting post information must have valid credentials. As a result, posts and groups that you have access to as a Facebook user are available to you in Flow for playlists and output.
 
When you sign in, no information is used or shared and you can control application visibility for the BL TweetOut application via Facebook. You can also revoke access to the application at any time.
 
Important:

  • This utility must be running, and you must be signed in with a valid Facebook user account in order to receive new content.
  • The system running the Facebook Reader utility must also have Microsoft® Internet Explorer® version 9 or higher installed.
  • If you are troubleshooting a lack of new content, ensure that the Facebook Reader utility is running and functional. Your troubleshooting steps differ depending on how you access TweetOut, as follows.
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Running a Cloud Instance of TweetOut?

Customers using a cloud instance of TweetOut do not need to manage the Facebook Reader themselves; Bannister Lake manages it for you. For assistance with your instance of Facebook Reader, contact Bannister Lake Support. 

Running a Local Instance of TweetOut?

Customers using a local instance of TweetOut can access and manage their own instance of Facebook Reader.

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Note: The system where the Facebook Reader utility is installed must also have Microsoft® Internet Explorer® version 9 or higher installed.  

Access Facebook Reader

To access the Facebook Reader utility, run the utility from its desktop icon on the server.

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When the utility opens, you can configure the following:

Option
 
Description
Countdown For Next ReadBy default, Facebook Reader attempts to retrieve data every two (2) minutes.
 
The countdown frequency can be adjusted via File > Preferences; however, the minimum value must be one (1) minute or more to avoid having more incoming content data than a human can process.
Read Now Trigger an immediate data retrieval by clicking Read Now to bypass the countdown clock.
Review Facebook account statusYou can review all of the Facebook accounts configured via Flow, and review whether or not they are currently enabled.
File > Preferences 

The Facebook Reader utility must be configured to connect to your database. Connection and user authentication values would have been correctly configured during the initial installation. Use caution when modifying these values.

  
From this dialog you also:

  • Test your connection to your database by clicking Test Connection. This can be a handy troubleshooting step.
  • Set the Reader Settings value, in seconds. Do not set this value lower than 60 seconds.   
Help > Open Today’s LogFacebook Reader generates a log file each time it goes out to search for posts. 
You can review this log file. Using the date and time, you can confirm that Facebook Reader is connecting and returning posts successfully.