Twitter Reader is a utility that runs in the background on the data server, such as TweetOut or Super Ticker. The Twitter Reader utility connects directly to the TweetOut or Super Ticker database. This utility reaches out to Twitter and returns valid content based on your topic searches created in Flow. | Note |
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Important: This utility must be running in order to receive new content. If you are troubleshooting a lack of new content, ensure that the Twitter Reader utility is running and functional. Your troubleshooting steps differ depending on how you access your Bannister Lake solution. See the following sections for details. |
Customers using a cloud instance of TweetOut or Super Ticker do not need to manage the Twitter Reader themselves; Bannister Lake manages it for you. For assistance with your instance of Twitter Reader, contact Bannister Lake Support. Customers using a local instance of TweetOut or Super Ticker can access and manage their own instance of Twitter Reader. - In a standard installation, Twitter Reader is available on the server, also known as the Flow Server or database server.
- In a custom installation, Twitter Reader may be located elsewhere. See your local system administrator for details.
To access the Twitter Reader utility, run the utility from its desktop icon on the server. 
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